We only ship to the US right now. We use the Fedex to deliver the product.
We will ship in-stock orders within48 hours. The Shipping time on the way is between1-3 days.All estimates are based on business days.
The fulfillment of the delivery may be affected by the distance and the carrier's operational efficiency. Your patience will be highly appreciated when expecting the items. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. (Except pre-sale products)
Free Expedited Shipping on all items.
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present immediately contact us at email@example.com after receiving package.
Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
Most products have multiple packages. If you receive packages with missing parts, please don't worry. Others must be on the way. Thank you for your patience.
We do not charge a restocking fee on returns.
We have prepared the basic body and accessories for you. You just need to follow the instructions. It will be assembled soon.
About 10-30 minutes assembly time. Complete tools and installation instructions are included in the box. If you've been assembling experience before, you can do it in even less time. There are some separate boxes, and they may arrive at different times. We recommend that you receive all the boxes before unpacking them for assembly.